Shipping and Delivery Policy
Thank you for choosing BOTSS AGENCY'S SERVICE. Please read our Shipping and Delivery Policy to understand how our digital services are processed and delivered.
1. Nature of Service
* We provide digital services only.
* No physical goods are shipped.
* All deliverables are shared in the form of HTML code or related digital files.
2. Delivery Timeline
* Upon successful order placement and confirmation, your service will be processed and delivered within 48 business hours.
* Business hours are calculated based on (UTC +05:30) Indian Time Zone, Monday to Friday, 10 AM to 6 PM IST].
* Delays due to technical issues, incomplete order information, or high volume periods will be communicated via email.
3. Mode of Delivery
* The final service output will be shared through email or a download link, depending on your preferred mode of communication.
* Files will be sent in a standard HTML format unless otherwise specified.
4. Order Confirmation
* After placing an order, you will receive a confirmation email with the details of your request.
* If any information is missing or unclear, our team will reach out to you for clarification to avoid delays.
5. No Shipping Charges
Since we do not ship physical goods, there are no shipping charges applicable to any of our services.
6. Customer Support
If you do not receive your digital service within the expected time frame, or if there are any issues with delivery, please contact our support team at:
* Email: support @ botssagency.com
* Phone: 9359494992
7. Policy Updates
This Shipping and Delivery Policy may be updated from time to time. Please review it periodically for any changes.